Solving the Performance Puzzle (Paul Matthews)

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The primary output of any training initiative is better performance. Too many times, when people are not performing adequately, they are subjected to training without any investigation of the root causes of their inadequate performance.This presentation, based on my book “Capability at Work: How to solve the performance puzzle”, will give attendees a simple performance diagnostics model and tool to use.Attendees will learn when and how to use the tool to ensure that any training that is done is relevant and far more likely to have a positive impact on the attendees’ behavior and performance.We will look at the differences between performance consultancy and learning consultancy, and why you need both before launching into any instructional design process.

Paul Matthews

Paul Matthews is one of the leading Learning & Development experts, with three best-selling books to his name. An accomplished keynote speaker, he speaks around the world on a diverse range of topics. He brings L&D to life with stories from his extensive travels that fascinate and inspire. He is known for reducing complex theory down to practical tools and sharing them in a way that everyone can use to get better results.

As well as being a sought-after speaker, Paul provides consultancy services, training workshops and webinars for blue-chip clients in the UK and beyond. Paul’s very passionate about the L&D industry and recognizes it as an incredible potential leverage point to make a difference in people’s lives. Yet this leverage is so often wasted. He wants to use his extensive knowledge and experience to help you enhance the success of your organization’s L&D performance – and, as a result, change lives.

On a personal note, Paul grew up on a hill country farm in New Zealand and, like many Kiwis, went on to travel the world. He climbed Mount Kilimanjaro twice, crossed the Sahara three times and the Himalayas eight times. Following his travels, he got a ‘real job’ culminating in a global C-suite role in a multinational IT company. In 1999 he left the corporate world to foundPeople Alchemy which specializes in niche learning software.

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