RACI Alone Won’t Get You There… Using a Human-Centered Approach for Project Success (Eileen Terrell)

RACI Alone Won’t Get You There… Using a Human-Centered Approach for Project Success (Eileen Terrell)


What would it mean for you and your organization if you could facilitate projects focusing on the people and the process? Projects often include written status reports, schedules, project management platforms, and meetings. Yet, the projects still end up over budget, exceeding timelines, and straining relationships. RACI charts, project plans, and other templates only represent the process.

Using a human-centered approach means that your project management toolkit includes leading the people side of projects. People first, then the process and tools equal project success.

In this session, you will:

  • Identify specific people-focused capabilities needed for a project’s success
  • Brainstorm vital human-centered tools and techniques to include in your project management toolkit

Eileen Terrell, CPTD, PMP, lifelong learner, and passionate capability builder. She is an experienced learning and project management consultant, helping companies design, develop, and manage a variety of learning solutions. She has served as the president of the Association for Talent Development (ATD) Chicago chapter. She is currently serving as an ATD National Advisor for Chapters with the responsibility of advocating, mentoring, and advising on chapter management and operations to ensure a great member experience for chapters in the Midwest.

She has experience designing, developing, and managing traditional instructor-led, virtual instructor-led, and digital solutions. She has experience working with Fortune 500 companies and in a variety of industries such as Professional Services, Pharmaceutical, Higher Education, Healthcare, Food Processing, and Industrial Supply Distribution She is a Certified Professional in Talent Development and has her Project Management Professional certification. Eileen holds a Master’s Degree in Education and in Arts majoring in Instructional Technology and Human Performance and Training Services.

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