Today’s workplace brings together employees from multiple generations, each with their own values, communication styles and expectations. Too often, we rely on stereotypes that oversimplify or divide us, instead of learning how to leverage differences as strengths. In this interactive workshop, participants will look beyond the labels to explore what really matters in cross-generational collaboration. Through discussion and a hands-on activity, you’ll gain practical strategies for building trust, improving communication, and creating a culture where every generation can contribute with integrity.
Learning objectives:
- Identify common myths and stereotypes about generational differences in the workplace
- Recognize the real gaps that create tension and the opportunities they present for growth
- Apply practical strategy to improve communication and collaboration across generations
- Develop action steps to build more inclusive, resilient, and high-trust teams
Susan LaCasse is a Leadership Coach known for her practical, straightforward style. She meets leaders where they are — whether in the boardroom or shop floor — and helps them cut through the noise to focus on what truly matters. With a deep curiosity about human behavior and a clear understanding of how organizations work, Susan helps her clients create positive, lasting change rooted in clarity, trust and integrity.
Susan brings 25 years experience leading change and building cultures of trust and improvement by bringing practical know-how and deep insight. As a speaker and facilitator, Susan delivers dynamic, thought-provoking experiences that leave audiences inspired and equipped with new thinking, concrete tools and practical action steps.
Susan founded Leaderscapes in 2006 and is a Certified Business Coach, as well as an active affiliate of the Trusted Advisers Network (TAN). She is a graduate of the CoActive Training Institute (CTI) Leadership program, and has also studied Transformational Neuroscience Coaching with BeAbove Leadership, LLC. She holds a Master’s degree in Training and Human Resource Development from the University of Wisconsin – Stout and Bachelor’s degrees in English and Mathematics from the University of Wisconsin – River Falls. Susan has also taught strategy and leadership in the Organizational Leadership Master’s Degree Program at St. Mary’s University of Minnesota.