Excellence Share 2020 – Virtual Onboarding Best Practices (Karen Hanson)

Due to the COVID-19 worldwide pandemic, many companies have had to quickly transform in-person new employee orientations to virtual onboarding experiences. Understanding best practices as you develop and evolve your company’s virtual onboarding program will improve the new hire experience, increase employee retention, and ensure that new hires become productive more quickly. We’ll cover the importance of sharing your company’s mission and your team’s culture. Other topics include communication, technology, and expectations. Leave with actionable tasks that you can use to enhance your orientation program.

About the Presenter: Karen Hanson is the Sales Training and Program Manager at Medica, supporting both an internal team of sales professionals and external sales brokers. Karen is passionate about training and development and has been active in the industry for over 16 years. She enjoys improving employee engagement and helping others with career development. Karen has an MBA from the University of North Dakota and an undergraduate degree in Business Administration-Marketing from Bemidji State University. Originally from Malaysia, Karen now lives in the Twin Cities with her husband and three children.

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