Ruthlessly Relevant – How To Engage The Modern Learner (Bianca Baumann – 8.8.2025)

Ruthlessly Relevant – How To Engage The Modern Learner (Bianca Baumann – 8.8.2025)

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In today’s world of overflowing inboxes, back-to-back meetings, and endless digital distractions, capturing, and holding, your learners’ attention is tougher than ever. Traditional “one‐size‐fits‐all” training won’t cut it; modern L&D must be ruthlessly relevant, centering every initiative on real performance outcomes. That means starting with the end in mind: identify the behaviors or skills you want to change, then design backward to craft learning experiences that truly stick. Rather than chasing the latest gadget or trend, build on a solid foundation: get to know your audience and develop a clear, learner-focused content strategy. By borrowing proven tactics from the marketing world, like segmentation, persona development, and content planning, you can create content that resonates, engages, and drives measurable results.

In this interactive session, you’ll discover:

  • How to build learner personas
    Learn simple techniques for researching and mapping out your audience’s needs, motivations, and challenges, so you can tailor experiences that speak directly to them.
  • Why a content strategy is critical
    Understand how a structured approach to planning, creating, and managing learning assets keeps your programs on target, on brand, and on time.
  • How to develop your own strategy plan
    Walk away with a step-by-step framework to audit your current materials, set clear objectives, and build an editorial calendar that brings your content and your learners to life.

Stop hoping learners will engage. In this session, you’ll leave equipped to design L&D programs that cut through the noise, deliver real impact, and make your learning organization future-ready.

Bianca Baumann is a seasoned L&D strategist with more than 15 years of experience. She is passionate about consulting on effective new solutions to serve learners’ needs. She’s developed processes, methodologies, and frameworks to help organizations meet their growth targets with the help of innovative L&D approaches. Bianca has helped dozens of organizations with their workforce transformations, as well as onboarding and reskilling programs. She has also spearheaded multiple projects in the marketing, automotive, financial, and events industries, creating award-winning programs along the way. Bianca speaks at international conferences and is a facilitator at the Ontario Institute for Studies in Education. She’s the author of “Think Like a Marketer, Learn Like and L&D Pro – Strategies To Ignite Learning”

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